Market

Sector

Focus

Heather Hughes, has developed training programmes for the following market sectors .


Clients

Centrica - British Gas

AXA Distribution Services

Welsh Contact Centre Forum

Staffordshire Council

Biotage Ltd

Care & Repair Cymru .

 

Certification

  • Associate Member CIPD
  • Associate Member ILM
  • D32 & D33 Assessor Qualification
  • Currently working towards a diploma in corporate and executive coaching through The Coaching Academy

 

Testimonials

  • "I wasn't looking forward to attending this session as I know we have issues as a team, however it was really beneficial"
  • "It was really interactive and fun. I really felt involved throughout"
  • "I thought I knew all I needed to know about selling, but I was wrong"
  • "very clear and comprehensive. A great introduction to the many problems I may face as a new manager"
  • "very interesting and enjoyable. Have learnt some new skills to use & gained ideas from others on how to tackle key challenges"
  • "Excellent delivery from the trainer who positively encouraged interactive participation"